Testimonials
Testimonials

Real estate transactions are some of the biggest financial investments people experience in their lifetime. Having a real estate professional you can trust is just as important as having a lawyer, a doctor, or a financial advisor.  A Realtor commits to staying on top of the market and the latest in regulations and compliance to ensure you're getting the best education, advice and protection.

Here's what people have to say about the level of service I provide and the expertise I bring to every transaction:

"Hiring Penny Kocan as our realtor was absolutely the best choice we could have made both as a seller and a buyer. Penny was knowledgeable, available, patient, and professional. From our first meeting where she gathered information on our home, to her presentation of comps and our homes value, we felt that she had our best interest in mind during the entire process. Penny walked us through the selling and buying process with such ease and grace that she truly made us feel like we were her priority. She answered all our questions, was super quick with responses and flexible with her schedule for showings. She was informative and helped us work through our anxiety and decision making process. She took the time to get to know us and our house needs and reminded us not to settle. We are beyond pleased with how quickly our home sold and how she represented us during the process. Penny made selling and buying a decision we are beyond pleased with. I would recommend Penny and definitely would use her again!"

Kimberly and Anthony S.

"We were first-time home owners and a military family planning to move. This was our first time selling a home, and we were filled with apprehension and "what-ifs". Penny's professionalism, confidence, and down-to-earth approach established trust and rapport quickly, making the process seem ridiculously easy and seamless. Her in-depth analysis of the market vs. our home value was spot-on, detailed, and statistically-based, and her suggested listing price was almost identical to the selling price. From her first home visit to the official closing of our home, we always felt we selected the most qualified, genuine, invested, and attentive real estate agent possible. She showcased her attentiveness and level of investment through her response time - we could text at any time of the day or night, and within minutes, she responded with details beyond what we requested. She has developed an extensive network of specialists that came in quite handy during the selling process. Our buyers requested HVAC and a myriad of other minor fixes - she offered assistance and, when we accepted, provided multiple reputable options from which we could research and choose from. She's even offered to help us down the road when we buy our "forever home" following military retirement. She goes above and beyond at every step of the way, eliminating the anxiety of the unknown. She was truly a blessing throughout this process, and I would unequivocally recommend her to anyone looking to buy or sell a home, regardless of geographical location - she's that good."

Nic and Marianne B.

"We are totally impressed with Penny’s expertise in real estate. She clearly loves what she does and works hard with undying energy for her clients. Penny has a contagious smile and is totally generous with her time. Our situation was complex but Penny was not concerned and gave us the confidence we needed to set the wheels in motion."

Sandra and Evan D.

"Simply put:  Penny is the best Real Estate Professional I have had the privilege to work with.

This is our (my wife and mine) fifth home buying experience and the first four really had me sour on the whole real estate profession.  They cared little about you and more about the transaction, until we met Penny.  Being new to the area and the housing market, the learning curve was immense.  Penny took the time to educate us about the area and the market.  She displayed patience throughout that whole process.  She understood we weren't just looking for a house, but a place that we could call home.  At one point, I was beginning to feel guilty about how many times we had asked Penny to show us and still were at ground zero.  She was willing to talk through different properties to ensure it would meet our needs and wants (unbeknownst to her she probably talked me out of more than she talked me into).

We finally found "the place", Penny held our hands (not literally) through the transaction to ensure nothing fell through the cracks.  Penny single handily has restored my faith in having the right Real Estate Professional on your side.  Thanks Penny!"

Brian and Tracy B.

"She helped us to buy a house in Olympia last summer.  We had a pretty crazy schedule and didn't leave much room for her to schedule viewings, but she somehow managed.  I'm also very impressed with the way she truly tried to represent us and work on our behalf, rather than trying to complete the sale quickly.  She has very positive and enthusiastic attitude, balanced with cool and calm demeanor.  We had a few different agents in the past and I would say she was the best we had by a mile.  Highly recommend her."

Daniel Y.

"Penny provided fantastic service in assisting us with the sale of our house.  We began working with her before we were ready to list the house and she was able to provide invaluable insight and advice as we prepared our house for sale.  Following the listing of the house, we were under contract 4 days after it was listed.  Penny guided us through every step of the transaction and was always quick to answer our questions.  We would gladly recommend Penny's services!"

Eric & Deborah N.

"Thank you, Penny!  I believe due to your total commitment and patience I finally have a house to call home.  To buy a house is a major purchase which you made an easy process.  If anyone is looking to sell or buy a house they should look no further because - You're outstanding!  That's all I can say."

Madeline D.

"Penny explained each part of the process to us in detail.  We were always kept well-informed as we worked through the sale of the property.  We were very pleased with Penny and her knowledge of the real estate business."

Forrest & Karen A.

We appreciated "the willingness to work with our unique situation of purchasing our first home together from North Carolina!  Being so open-minded regarding house showings was so helpful and we both appreciated the honesty you displayed in regards to your gut feeling in the various neighborhoods we were looking at!  Honestly, everything was excellent and we were more than pleased with the home buying process with you!"

Jack & Chelsea W.

"She really went out of her way to show us as many places as possible to make sure we got what we wanted and were satisfied!  Couldn't have been better!"

Jim & Jan B.

"I would not have changed anything."

Wesley & Jeanice A.